Shipping Policy

Welcome to UGOVAPE!

🌟 About Us
As the supreme outlet store of various vape brands, such as BangVape, Fizzy, Fumot, Gcore, Voopoo, Nexa, Suonon, UGOVAPE brings you premium vaping products at unbeatable prices. We work directly with many vape factories to offer authentic products through a manufacturer-to-customer (M2C) model—meaning you get 100% original quality at more affordable prices!

Note：

If you encounter payment issues, please visit our U.S.-exclusive purchase page on another store to complete your transaction.👉https://ugovapor.com/topics/us-warehouse-vape

🚚 Shipping Costs
Order Value | Shipping Fee
Orders over $19.99 | Free shipping within the US
Orders under $19.99 | Flat rate of $6.99

⏰ Delivery Times
All orders are shipped from our US Warehouse:
Delivery: 5–7 business days
Coverage: Continental US and select territories

⚠️ Delivery Notes
Please note: Deliveries may occasionally be delayed by 1–3 business days due to logistics, weather, holidays, or high order volumes.
We appreciate your patience and understanding!

📦 Shipping & After-Sales

• No signature required upon delivery

• Discreet, neutral packaging for privacy

• All orders are tax-free

🔁 After-Sales Support
Experience any issues with shipping or delivery? Reach out to us at support@ugovape.com.
If your order doesn’t arrive, we offer a full refund or reshipment—no hassle.

💌 Happy Shopping!
Have questions? Our customer service team is here to help.
Thank you for choosing UGOVAPE—where you get the best deals, right here in the USA!